Information
Snazzy Terms of Purchase
These Terms explain how orders are placed, confirmed, paid for and delivered, and how cancellations and returns are handled.
1. General
- 1.1. These Terms govern the purchase of Snazzy products through this website.
- 1.2. By placing an order, you confirm that you have read these Terms and the Delivery Policy.
- 1.3. Store details:
- Store name: Snazzy.
- Seller: Snazzy.
- Telegram: @Snazzy_managers.
- Email: snazzy.support@gmail.com.
- 1.4. The Russian version of these Terms is the legally binding version. This English version is provided for convenience.
2. Placing an order
- 2.1. Select the items, sizes and quantities you want, then proceed to checkout on this website.
- 2.2. Checkout has three steps:
- review your items, sizes and quantities;
- choose a delivery method;
- enter your contact details and pickup point address.
- 2.3. To place an order you provide:
- your full name;
- your phone number;
- the pickup point address.
- 2.4. Before submitting, you must consent to the processing of your personal data and confirm that you have read these Terms and the Delivery Policy.
- 2.5. When you click “Place order”, the website checks that the required fields and confirmations are complete.
- 2.6. If something is missing or invalid, the website shows an error and does not continue.
- 2.7. If validation passes, the website creates a unique order number and prepares a message for the manager with your order details, delivery method and contact information.
- 2.8. You are then redirected to Telegram to send the prepared message to @Snazzy_managers. The message is not sent automatically; you must press Send in Telegram.
- 2.9. Your order is received by the manager only after you send the message. The website does not automatically send or store the order.
- 2.10. The manager then checks availability and confirms the order details, price, payment and delivery with you.
- 2.11. An order is confirmed only after the manager confirms availability and you agree on the essential terms, including price, payment and delivery.
- 2.12. Filling in the checkout form or opening Telegram does not by itself mean that the order has been accepted by Snazzy.
- 2.13. You may cancel an order before payment.
3. Prices
- 3.1. Prices on the website are shown in Russian rubles (RUB).
- 3.2. All prices and payments are processed in Russian rubles (RUB).
- 3.3. The final order total depends on the items, sizes and quantities you choose.
- 3.4. Delivery is charged separately unless stated otherwise.
- 3.5. The final amount payable is confirmed by your manager after the order and delivery terms are agreed.
4. Payment
- 4.1. Payment is made after your order has been agreed with the manager.
- 4.2. The manager provides the available payment method and payment details in Telegram.
- 4.3. Payment is not currently taken directly on this website.
- 4.4. Please check the agreed items, sizes, quantities, total and delivery terms before paying.
- 4.5. A payment confirmation document is provided where required by applicable Russian law.
5. Availability and pre-orders
- 5.1. Items may be in stock or available to pre-order.
- 5.2. Current availability, sizes and pre-order options are confirmed by the manager.
- 5.3. If an item or size is unavailable, the manager will tell you and discuss the available options.
- 5.4. Production or restock timelines for pre-orders are agreed separately.
6. Delivery
- 6.1. Orders are currently delivered within the Russian Federation.
- 6.2. Depending on availability, we may use CDEK, Russian Post or Yandex Delivery.
- 6.3. You choose the delivery method at checkout.
- 6.4. Delivery is usually made to the selected pickup point or by another method agreed with the manager.
- 6.5. Door-to-door availability, timelines and costs are confirmed by the manager.
- 6.6. Delivery costs are agreed separately and are not included in the item price unless stated otherwise.
- 6.7. Delivery timelines depend on the delivery service, your region and the carrier's conditions.
- 6.8. More details are available in the Snazzy Delivery Policy.
7. Cancellation and returns
- 7.1. You may cancel an order before payment by contacting the manager.
- 7.2. Returns and exchanges are handled in accordance with applicable Russian consumer protection law.
- 7.3. To request a return or exchange, contact the manager at @Snazzy_managers or snazzy.support@gmail.com.
- 7.4. Items must be unused, undamaged and retain their original condition and packaging.
- 7.5. Return shipping costs and refund terms are agreed individually in accordance with applicable law.
8. Personal data
- 8.1. Personal data is processed in accordance with the Snazzy Privacy Policy and the Personal Data Consent.
- 8.2. The website uses your details to prepare the order message and to communicate with you about the order.
- 8.3. Your order details are sent to the manager through Telegram only when you press Send.
9. Contact us
For any questions about an order, contact:
- Telegram: @Snazzy_managers;
- Email: snazzy.support@gmail.com.
This English version is provided for convenience. The Russian version of this document is the legally binding version. If anything is unclear, contact us at snazzy.support@gmail.com.
