Snazzy Delivery Policy

1. General

• 1.1. Snazzy currently delivers orders within the Russian Federation.
• 1.2. Delivery is provided through third-party delivery services.
• 1.3. Available delivery methods, estimated timelines and costs are confirmed with the customer before payment.
• 1.4. Orders are placed through the Snazzy website. After you submit your order, a manager contacts you to confirm the details and delivery.

2. Delivery methods

• 2.1. We may use the following delivery services:
  • •CDEK;
  • •Russian Post;
  • •Yandex Delivery.
• 2.2. The available service depends on your region and the delivery options available there.
• 2.3. The standard option is delivery to a pickup point selected by the customer.
• 2.4. Door-to-door delivery can be discussed with a manager when your order is confirmed.
• 2.5. We do not currently offer international delivery. If you are outside Russia, contact us and we will let you know if a special arrangement is possible.

3. Delivery timelines

• 3.1. Timelines depend on your region, the selected delivery service and its operating schedule.
• 3.2. Delivery usually takes 2-3 days. Remote regions may take longer. Your manager will confirm the expected timeline.
• 3.3. Timelines are estimates and may change for reasons outside Snazzy's control, including delays by the delivery service.
• 3.4. Where available, tracking information is provided after the order has been dispatched.

4. Delivery costs

• 4.1. Delivery is charged separately from the price of the items.
• 4.2. The final cost depends on the delivery service, your region and the pickup point address.
• 4.3. Your manager will confirm the delivery cost before payment.
• 4.4. You pay the agreed order and delivery amount using the payment method provided by your manager.

5. Receiving your order

• 5.1. When the parcel arrives at the pickup point, the delivery service will notify you.
• 5.2. Please follow the rules of the selected delivery service and bring any documents or information required to collect the parcel.
• 5.3. You are responsible for tracking the parcel and collecting it within the storage period set by the delivery service.
• 5.4. When collecting your order, please check that the packaging is intact and that the items match your order.
• 5.5. If the packaging is damaged or something is wrong, please report it to the delivery service on the spot and contact the Snazzy manager.

6. Unclaimed orders

• 6.1. If an order is not collected within the storage period, the parcel may be returned to the sender under the delivery service's rules.
• 6.2. A returned order can be sent again after prior agreement with a Snazzy manager.
• 6.3. Additional shipping costs may apply. The cost and terms will be agreed before reshipping.
• 6.4. Any refund is made taking into account actual costs incurred and applicable Russian law.

7. Delivery restrictions

• 7.1. Some delivery methods may not be available in certain locations.
• 7.2. Temporary restrictions, tariff changes or delays by transport companies may affect dispatch and delivery timelines.
• 7.3. If the selected delivery method becomes unavailable, your manager will contact you to agree on an alternative.

8. Contact us

For delivery questions, tracking or collection issues, contact the Snazzy manager:

• •Telegram: @Snazzy_managers;
• •Email: snazzy.support@gmail.com.