Information
Snazzy Privacy Policy
This Privacy Policy explains what personal data Snazzy collects through the website, why we use it and how we protect it.
1. General
- 1.1. This Privacy Policy explains how Snazzy processes and protects personal data submitted through this website.
- 1.2. The policy is prepared in line with applicable Russian data protection law. The Russian version is the legally binding version.
- 1.3. Data controller:
- Store name: Snazzy.
- Data controller: Snazzy.
- Telegram: @Snazzy_managers.
- Email: snazzy.support@gmail.com.
- 1.4. By using the checkout form, you confirm that you have read this Privacy Policy.
- 1.5. You give consent to the processing of your personal data separately by ticking the relevant box at checkout.
2. What data we process
- 2.1. When you place an order, you provide:
- your full name;
- your phone number;
- the pickup point address.
- 2.2. To prepare the order message, the website also uses:
- the names of the selected items;
- sizes and quantities;
- item prices and the order total;
- the selected delivery method;
- the pickup point address.
- 2.3. A Telegram username is not requested and is not a required checkout field.
- 2.4. We do not collect bank card details through the website checkout form.
3. Why we process your data
We process personal data to:
- prepare and confirm your order;
- create the order message for the manager;
- contact you about your order;
- confirm availability, sizes and quantities;
- agree on price, payment and delivery;
- arrange dispatch and collection;
- share the necessary details with the chosen delivery service;
- handle questions, requests and complaints;
- comply with applicable Russian law.
4. How checkout works
- 4.1. You review your items, choose a delivery method and enter your name, phone number and pickup point address.
- 4.2. Before continuing, you must tick two boxes:
- consent to the processing of personal data;
- confirmation that you have read the Terms of Purchase and Delivery Policy.
- 4.3. The website checks that the required fields and confirmations are complete.
- 4.4. If validation fails, the website shows an error and does not continue.
- 4.5. If validation passes, the website creates an order number and prepares a message with your order details and delivery information.
- 4.6. You are then redirected to Telegram to send the prepared message to @Snazzy_managers.
- 4.7. The message is not sent automatically. You decide whether to press Send.
- 4.8. Before you send the message, the manager does not receive your order details.
- 4.9. The website does not automatically send or store the completed order in its own database. It only creates an order number for the message.
- 4.10. After you send the message, the manager receives the information directly from your Telegram account and processes it manually.
- 4.11. The website may temporarily store the form draft in your browser's sessionStorage. The draft is deleted after the order message is prepared.
- 4.12. If you do not send the message in Telegram, the order is not received by Snazzy.
5. Sharing with third parties
- 5.1. To process and fulfil your order, the necessary personal data may be shared with:
- Telegram, when you send the prepared message to the manager;
- CDEK, for delivery;
- Russian Post, for delivery;
- Yandex Delivery, for delivery.
- 5.2. Data is shared with delivery services after the order is agreed and only to the extent needed for delivery.
- 5.3. When you open Telegram, your data is also processed under Telegram's own terms and privacy policy.
- 5.4. Snazzy does not send the prepared message automatically. You send it yourself.
6. Storage and security
- 6.1. Data entered in the checkout form may be processed temporarily in your browser to prepare the message.
- 6.2. The website does not store completed orders in its own database or create automatic order records.
- 6.3. After the message is prepared, the temporary form draft is removed from sessionStorage.
- 6.4. After you send the message in Telegram, the order details are available to the manager in that chat.
- 6.5. Access to customer data is limited to people who need it to process the order and related obligations.
- 6.6. We apply appropriate organisational and technical measures to protect personal data from unauthorised access, alteration, disclosure or destruction.
- 6.7. Personal data is kept no longer than necessary for the purposes of processing, unless a longer period is required by law.
7. Your rights
You have the right to:
- request information about how your personal data is processed;
- request correction, blocking or deletion of your data where there are legal grounds;
- withdraw your consent to data processing;
- complain to the competent data protection authorities;
- exercise any other rights provided by applicable law.
8. Withdrawing consent
- 8.1. You may withdraw your consent to the processing of personal data at any time.
- 8.2. To withdraw consent, email us at snazzy.support@gmail.com.
- 8.3. Withdrawal does not affect processing carried out before the withdrawal or processing based on other legal grounds.
9. Contact us
For privacy questions or requests, contact:
- Telegram: @Snazzy_managers;
- Email: snazzy.support@gmail.com.
This English version is provided for convenience. The Russian version of this document is the legally binding version. If anything is unclear, contact us at snazzy.support@gmail.com.
